Privacy Policy

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Company name and job title
• Billing address and payment information
• Phone number (optional)
• Profile information you choose to provide

Website and Business Data

To provide our AEO optimization services, we collect:

• Website URLs and content you submit for analysis
• Business information related to your optimization goals
• Competitor data you provide for comparison
• Analytics and performance metrics from your campaigns

Automatically Collected Information

When you access our Service, we automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our business (payment processors, hosting providers, analytics services)
• Professional advisors (lawyers, accountants, auditors) as needed
• Law enforcement or government agencies when required by law
• Other parties in connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Support business operations

When you request account deletion, we will delete or anonymize your information within 30 days, except as required by law.

6. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about what personal data we collect, use, and disclose.
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You can opt out of the sale of your personal information (note: we do not sell personal information).
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at hello@datanerds.com. We will respond to your request within 45 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our Service
• Provide personalized content and advertising
• Analyze traffic and trends

You can control cookies through your browser settings. Disabling cookies may affect some features of our Service.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Material changes will be communicated via email.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

PDC LLC (DBA Data Nerds)
Email: hello@datanerds.com
Website: datanerds.com